**Overview**

At Intuit, our mission is to **Power Prosperity Around the World** **. We do this by creating unique products that deliver exceptional customer value. With iconic brands such asÂ** **TurboTax, QuickBooks, Credit Karma, and Mailchimp** **, Intuit serves more thanÂ** **100 million customers globally** **.**

The **Virtual Expert Platform (VEP)** ** team sits at the center of how Intuit connects customers to trusted guidance—throughÂ** **Human Intelligence (HI), AI-powered experiences, and deeply integrated AI + HI workflows** **. VEP powers aÂ** **multi-billion-dollar Services business** ** (including QuickBooks Live and TurboTax Live), enhances Customer Success by combining AI with human expertise, and enables Sales and Growth motions by connecting prospects and customers to the right expertise at the right time.**

VEP delivers **configurable, reusable platform capabilities** ** that connect customers and small- and mid-ma...