**Overview**

Come join Intuit as a Staff Risk Operations Process Excellence Consultant on the Operational Excellence Team. This is a staff individual contributor role for a process excellence leader who can identify, design, and drive AI-powered solutions that transform how Risk Operations works. You'll operate at the intersection of process excellence, applied AI, and operational strategy — identifying the highest-leverage opportunities across Underwriting, Fraud, Disputes, Collections, and Compliance, then partnering with engineering to design and deploy the AI tools, agents, and workflows that capture them. You'll drive a portfolio of 8–10 projects including multi-year initiatives, shape the AI roadmap for the department, and influence how Risk Ops scales through AI.

**Responsibilities**

• AI Solution Design: Design end-to-end AI solutions for enterprise risk operations — agents, multi-step LLM workflows, RAG systems, and human-in-the-loop tooling — that m...