Responsibilities

• Define and execute the vision, strategy, and operating model for research at BEP
• Design scalable research operations across 7 product lines
• Establish foundational systems including research repositories, intake processes, and data privacy practices
• Uplevel the design team’s research capability through coaching, workshops, and critiques
• Lead complex, ambiguous research initiatives to inform product direction and executive decisions
• Synthesize insights across products to uncover strategic recommendations
• Advocate for users in critical decision-making moments

Requirements

• 8–10+ years of experience in user research
• Experience in B2B SaaS or enterprise software
• Proven experience building research practices and systems from scratch
• Deep expertise in qualitative and quantitative research methods
• Experience designing scalable research operat...