Job Summary

The Training Manager is responsible for developing, delivering, and maintaining effective training programs for new hires and tenured employees across all critical ground handling functions. This role ensures that training plans align with company standards, customer requirements, and operational needs while maintaining accurate records of certifications and compliance. The Training Manager partners with station leadership to identify skill gaps, design targeted learning interventions, and evaluate training effectiveness. The position also supports continuous improvement by conducting audits, analyzing performance trends, and ensuring corrective actions are implemented to maintain service quality and operational excellence.

Responsibilities