Elevate your career as a Technical Support Specialist in Stony Plain, specializing in Systems and SaaS. This in-office, full-time role offers extensive client interaction and the chance to solve complex technical issues.
As part of our motivated team, you will provide essential support for fuel management systems to ensure clients succeed. This role combines customer service, technical training, and troubleshooting tasks, providing opportunities for networking and scripting. Your growth potential includes moving into leadership roles as the team expands.
Key Responsibilities:
• Offer exemplary support via phone and email
• Train users in system operation and setups
• Maintain MS SQL and C# scripts for system efficiency
• Program necessary hardware and network systems
• Take part in weekend on-call duties on rotation
Requirements:
• Experience in C# .NET programming and SQL
• Familiarity with networking concepts
• Strong troubleshooting and communication...