Responsibilities
Manage customer interactions, complaints and requests.
Optimize selling space and drive replenishment to ensure stock availability.
Conduct floor walks to ensure housekeeping disciplines are adhered to.
Store Profitability:
Sales – meet or exceed targets.
GP – reduce wastage & improve stock accuracy within benchmarks.
NP – reduce controllable expenses in line with budgets.
Interpret Income Statement information and formulate & implement action plans.
Identify challenges, trends & opportunities to drive continuous improvement.

Store Disciplines & Productivity:
Ensure monthly store audit benchmarks are achieved and improved upon.
Effective stock control and stock management.
Effective cash handling procedures and controls.
Lead, develop and retain team members.
Performance development culture and team effectiveness.
Leading, developing, coaching the team.
Basic IR.

Requirements
Grade 12. ...