About The Role

As an M&S Opticians Manager, you will be responsible for driving sales performance, building customer awareness, and growing the business while ensuring an exceptional customer experience. Your leadership will be key in managing a high‑performing team, including clinical professionals, and fostering a culture of excellence. With a strong understanding of sales delivery and business growth, you will take ownership of the store’s success, utilizing your commercial awareness and strategic thinking to maximise performance.

Key Responsibilities

• Lead, onboard, and develop team members to reach their full potential
• Lead the promotion of M&S Opticians throughout the store to drive customer engagement
• Maintain high sales performance while ensuring excellent customer service
• Manage resources effectively to maximise sales and conversions
• Build strong working relationships with the clinical professionals in stor...