Billing & Payments Handle cash, UPI, card, and other digital payments accurately Generate bills using POS system and ensure correct pricing Maintain daily cash balance and handover reports Check opening and closing stock Day end reports Order Coordination Take customer orders and communicate clearly with kitchen staff Ensure correct orders are packed and handed over Manage takeaway and delivery order billing (Swiggy/Zomato, if applicable) Customer Service Greet customers politely and assist with menu queries Resolve basic customer complaints at the counter Ensure fast and friendly service during peak hours Cash & Records Management Maintain cash drawer and avoid shortages/excess Prepare end-of-day sales reports Follow company SOPs for billing and refunds upselling of other products Hygiene & Compliance Maintain cleanliness at the billing counter Follow food safety and hygiene standards Adhere to brand policies and store guidelines Staff Management