Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.

Tasks

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints, and supply shortages.

Experience

1 year to less than 2 years.