Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable
Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
Resolve difficult customer issues and escalate to management when necessary (For Supervisory role)
Providing the highest level of customer service, ensuring that all customers are treated with respect
Developing a thorough knowledge of products in store
Maintaining merchandising standards in accordance with brand guidelines
Keeping up to date with current trends and the brand’s place within the market
Following all operational procedures in the store and in the stock room
Able to commit for weekend at PH work
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