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Strategic Customer Experience & Operations Lead

Company

Unilever

Location

dubai, dubai emirate

Posted

July 12, 2026

Position Overview

Unilever in Dubai seeks a customer operations professional to drive proactive improvements across MT, GT and DCOM channels. You will engage with customers, analyze performance and lead collaborative projects to enhance service quality and delivery accuracy.

The role emphasizes face-to-face engagements, cross-functional liaison, and continuous improvement to optimize policies and processes for the UAE market.

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