🇺🇸 USAJobs.work

America's Job Portal

← Back to USA Jobs

Strategic Customer Success Manager: Growth & Retention

Company

SAP

Location

madrid, madrid

Posted

July 18, 2026

Position Overview

Travel : 0 - 10%


Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
Who You’ll Become

The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer and to leverage appropriate resources across SAP functions to maintain overall customer health.


What You’ll Do

  • Successfully complete a 10‑month learn‑apply program, including classroom phases and field phases with your CS...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now