Cradle is seeking an Engagement Manager to join the Customer Success team in the Philippines, Romblon. This role focuses on ensuring large customers in biopharma and biotech achieve success by overseeing their R&D portfolios and aligning on success metrics.

The ideal candidate must have extensive experience in customer success and enterprise client management in life sciences, along with a strong understanding of biopharma workflows. Competitive salary and benefits, including equity stake, are offered.