Position: Operation’s Associate

Department: Operations

EEO Code: 4-1

Exempt/Non-Exempt: Exempt

Date Revised: September 30th, 2015

The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position.

**General Description:**

Assists Onsite Regional Manager and Supervisors with daily operations of the region with a specific focus on account coverage

**Essential Functions:**

+ Provides account coverage within the region to ensure uninterrupted customer service.
+ Ensures effective surgical care to patients as related to Stryker Endoscopy equipment.
+ Responsible for trouble-shooting and maintaining Stryker Endoscopy equipment.
+ Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other Stryker employees and partners...