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Strategic Response & Critical Investigations Manager

Company

Uber

Location

San Francisco, CA

Posted

July 13, 2026

Position Overview

**About the Role**

The Americas Safety team works to make Uber's platform safer across Mobility, Delivery, and emerging business lines by identifying risks, strengthening controls, and driving operational responses to high-severity incidents.

In this role, you will serve as a key point of coordination for serious safety escalations across the Americas, partnering with Safety Operations, Legal, CommOps, Product, Data Science, Public Safety, Communications, and regional leadership to manage live incidents, conduct root-cause analysis, and close control opportunities. Your work will directly influence how Uber responds to sensitive safety events, reduces recurrence, and builds more resilient safety systems across the region.

What the Candidate Will Do

+ Serve as a primary Americas coordination point for high-severity and non-routine safety escalations, including serious incidents, emerging incident patterns, media/legal/regulatory escalations, leadersh...

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