In Velocity, we turn loyalty into something people genuinely love. We’re obsessed with creating rewarding, meaningful experiences that spark joy — whether it’s a faster earn, a smarter redemption or a partnership that opens up a world of possibilities. We stay close to our members, listen deeply and design with their needs at the centre, always choosing simplicity, value and delight.

We blend data smarts with Virgin heart, using insights to make bold, clever decisions that drive both member loyalty and commercial impact. We move fast, collaborate widely and own our outcomes — working across the airline and with partners to build a program that feels unmistakably Virgin: vibrant, human and full of Flair.

If you’re energised by shaping experiences that matter, building loyalty that lasts and helping take Australia’s favourite loyalty program to new heights, Velocity is where your work will really take off.

What you’ll be doing

As a Strategy...