This is a varied and hands‑on role, ideal for a structural engineer who enjoys problem‑solving, communicating technical concepts, and working closely with both customers and developers.

As a 1st Line Support Engineer / Software Applications Engineer, you will be the first point of contact for technical queries relating to the CADS software suite. You will help customers get the most from our tools, provide valuable feedback to our development team, and support pre‑ and post‑sales activities.

Key Responsibilities

• Provide first‑line technical support across the full CADS software range
• Assist customers with modelling, analysis, design, and interpretation of results
• Deliver software demonstrations, training sessions, and webinars (online and occasionally in person)
• Support pre‑sales and post‑sales technical enquiries
• Work closely with the development team by testing software, reporting issues, and suggesting improvem...