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Student Records Coordinator

Company

Durham University

Location

north east, england

Posted

June 14, 2026

Position Overview

The Role and the Department

The Student Records Coordinator is a member of the Student Records team in Student Registry. The role focuses on improving the quality and accuracy of student record data and related processes with the main duties being as follows:

  • Assisting the Student Records Manager with the preparation and return of data to the Higher Education Statistics Agency (HESA) and other statutory bodies.
  • Ensuring that data is in line with HESA's requirements, analysing error reports and using problem solving skills to identify data errors and to suggest and action corrections to rectify the errors found.
  • Using Microsoft Access and Excel to run data checks in the student records system (Banner) to identify errors and inconsistences.
  • Liaising with staff and students, as appropriate, to correct data held.
  • Identifying improvements to business processes to improve accuracy and consistency of data and working with c...

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