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Student Success CRM and Communications Lead

Company

Binghamton University

Location

Binghamton, NY

Posted

June 27, 2026

Position Overview

Location: Binghamton, NY Category: Professional Job Type: Full-time Posted On: Fri Jun 12 2026 Job Description:
Budget Title: Senior Staff Assistant (SL-3)

Salary: $70,000

The Student Success Data Analyst & CRM Lead supports institutional retention and completion efforts through a combination of data analysis, reporting, and CRM system administration. The role sits at the intersection of student success operations, data systems, and communication strategy, with responsibility for ensuring that student-facing outreach is informed by reliable data and executed effectively.

This position requires both technical competence and intellectual curiosity, particularly an interest in understanding how student behavior, institutional processes, and communication strategies interact to influence outcomes. The role is expected to move beyond routine reporting to identify patterns, test improvements, and contribute to a more systematic approach to student succes...

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