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Student Success Information Advisor

Company

Pearson

Location

Melbourne, Australia

Posted

November 29, 2022

Position Overview

**About the Role:** The Student Success Information Advisor is responsible for supporting students through delivery of high-quality support and information to students across a portfolio of programs. Focusing on the seamless transition for students starting from new student onboarding, Student Success Information Advisor provides in depth information to students about their program and the online learning experience, and act as a core contact point for all inbound enquiries, as well as quality and timely actioning of administrative processes.

With Retention and on-time graduation objectives, Student Success Information Advisor works closely with the Student Success Progression team to ensure students are making informed decision about their studies. **Why Pearson Online Learning Services** POLS Australia partners with leading Australian Universities and assists them to acquire and retain students for online programs that deliver scale and accessibility through a flexible a...

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