Position Summary

As a critical member of the campus community, the Student Success Specialist will serve as an advocate charged with helping students navigate campus resources and resolve issues as part of a coordinated effort to ensure students thrive and persist to graduation. Practice data-driven outreach, pro-active resource referral, and timely/holistic interventions to meet the needs of students, especially those with complex issues that may span multiple offices/areas. Generate data and reports to help identify barriers to student satisfaction, retention and academic progression, engage in outreach to and documentation of students identified as at risk, and support university personnel who work with students encountering institutional challenges. Collaborate with offices across the university (e.g. Registrar, Financial Aid, Bursar, Student Affairs, the Schools and Academic Advising units) to assist students in resolving issues, navigating support, and managing complex c...