Job Description
Job Description (JD) – Subject Matter Expert (SME) Location: Indovance Department: Operations Reports To: BU Head / GL Position Overview Indovance is looking for a highly experienced and dynamic Subject Matter Expert (SME) who will act as a domain authority, technical coach, and quality champion across projects and teams. The SME will play a critical role in: • Ensuring best-in-class technical quality • Driving process excellence and operational efficiency • Supporting Trial Period (TP) success • Participating in customer discovery discussions • Preventing customer dissatisfaction due to skill gaps** This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring. Key Responsibilities 1. Domain Leadership & Technical Excellence • Act as the domain expert for assigned discipline. • Define and benchmark best-in-class quality standards. • Challenge teams to raise technical depth and accuracy. • Review...