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Job Description (JD) β Subject Matter Expert (SME) Location: Indovance Department: Operations Reports To: BU Head / GL ________________________________________ Position Overview Indovance is looking for a highly experienced and dynamic Subject Matter Expert (SME) who will act as a domain authority, technical coach, and quality champion across projects and teams. The SME will play a critical role in: β’ Ensuring best-in-class technical quality β’ Driving process excellence and operational efficiency β’ Supporting Trial Period (TP) success β’ Participating in customer discovery discussions β’ Preventing customer dissatisfaction due to skill gaps** This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring. ________________________________________ Key Responsibilities 1. Domain Leadership & Technical Excellence β’ Act as the domain expert for assigned discipline. β’ Define...