Essential Duties and Responsibilities:
- Responsible for project consultation and management of initiatives that achieve business goals and client objectives by building strong teams focused on solutions to drive revenue, quality, and client satisfaction.
- Must have technical capabilities, project management experience, process reengineering and process improvement skills, and business acumen of client operations in public programs.
- Serve as Senior Project Consultant for HSNA based on state and federal Requirements and regulation, including client requirements.
- Report directly to VP Health and Human Service and supports both strategic and tactical initiatives with department policies and procedures and management of technical solutions.
- Assess support issues and work with IT teams to develop resolutions to meet productivity, quality, budget, and client satisfaction goals.
- Create and monitor standard operating procedures...