Job Title

Supervisor, Accounts Receivable

Job Description

The Account Receivable Supervisor (ByteDance) oversees end-to-end Invoicing and Collections Process, ensuring timely and accurate invoicing, effective client portal management, and proactive collections support. This role provides day-to-day supervision, drives performance against DSO and billing KPIs, and acts as the primary escalation point for internal stakeholders issues.

Operational Oversight

• Supervise invoicing and collections process
• Ensure invoices are prepared, approved, and submitted accurately and on time
• Oversee client portal management, ensuring all necessary steps for the Invoice to finally push to payment status in portal are completed.
• Monitor portal status, invoice rejections, resubmissions, and approvals to prevent billing delays
• Facilitate the Weekly cadence with Sales, Operations Team to track Invoicing status