Lead, supervise, and mentor administrative staff supporting planning, development, and safety codes functions, including workload distribution, coaching, and performance support.
Serve as the administrative escalation point for complex inquiries while delivering high‑quality customer service to internal and external stakeholders.
Coordinate meetings, agendas, minutes, and calendars for the Director and Urban Design Review Committee.
Provide confidential administrative support, including correspondence, reports, and Council documentation.
Draft, edit, and proofread policies, reports, presentations, and other materials.
Manage electronic filing systems, invoices, credit card statements, and departmental records.
Respond to public and internal inquiries with professionalism and sound judgement.
Support departmental projects through research, data compilation, and progres...
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