Job Summary:

Supervises and coordinates the daily operations of multiple work units in a multi-functional department. Provides leadership to and reviews the work of more than 10 employees performing a wide variety of multiple, routine to moderately complex administrative support activities.

Essential Responsibilities:



+ Supervises the day-to-day activities in accordance to ensure quality and/or quantity goals are met. Identifies, coordinates and implements projects and/or programs to improve the quality and cost-effectiveness of operations.


+ Ensures projects are completed on schedule following established procedures and schedules. Estimates personnel needs and assigns work to meet completion dates.


+ Reviews department/unit/area performance. Develops operating and customer service procedures. Ensures compliance with department/organization policies/procedures. May perform, especially in staff or professional groups, ongoi...