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Supervisor Complaint Handling

Company

Abbott

Location

Alameda, California

Posted

July 08, 2026

Position Overview

The Opportunity

Join us at Abbott Diabetes Care (ADC) in our mission to help individuals with diabetes lead active, fulfilling lives. We’re focused on helping people manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decision.

The Supervisor Complaint Handling is responsible for providing the direct supervision of non-exempt employees in the Complaint Handling Group who evaluate, process and / or close complaint cases from customers.

This is an onsite opportunity based out of Alameda, CA.

What You’ll Work On

  • Assign and monitor weekly case loads for Complaint Evaluation and Closure Specialists.
  • Provide coaching, counseling, and ongoing support to team members to strengthen performance and compliance.
  • Conduct both formal and informal performance evaluations for direct reports.
  • Maintain a comprehensive understanding of all aspec...
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