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Supervisor Contact Center

Company

600 Advocate Health, Inc.

Location

Elm Grove, Wisconsin

Posted

July 08, 2026

Position Overview

Department:

13574 Value Enablement Services - Value Based: Patient Outreach

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday 8:00-4:30 PM

Remote position with occasional in-person meetings required

Pay Range:

$25.30 - $37.95

Essential Functions

β€’ Builds strong relationships with all relevant stakeholders.

β€’ Develops staffing plans and engaged in selection process, in cooperation with manager, to maximize use of resources.

β€’ Updates master resources and documentation utilized by teammates.

β€’ Understands and has a working knowledge of all workflows and technologies used within the department.

β€’ Oversees fulfillment of performance metrics for the department, to include productivity, patient experience and quality standards.

β€’ Manage teammates performance and manage assigned action re...

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