*SUPERVISOR II OPERATIONS*
 
WHAT IS THE OPPORTUNITY?
Responsible for supervising, developing, managing and motivating colleagues involved in back office operations under the guidance of an Operations Manager or Group Manager. Responsible for ensuring the operational integrity of assigned function and adherence to Bank policies and procedures. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service.
 
WHAT WILL YOU DO?
* Supervises the daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise.
* Supervises, trains, coaches and motivates staff; assists and directs staff as needed to ensure productivity and service levels are met.
* Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure.
* Proactively identifies, researches and recommends policies and procedures c...