Join Stride as the Supervisor of Member Experience in Gladstone, where you will lead a team that consistently delivers exceptional service. Your leadership will foster a vibrant, productive environment.
As the Supervisor of Member Experience, you will empower the Associate team, oversee cash operations, and ensure a personalized member experience. Your role involves identifying opportunities to enhance team performance while exemplifying Stride's commitment to long-term value for our members and staff.
Key Responsibilities:
• Develop and support the Member Experience Associate team
• Oversee branch cash operations and treasury functions
• Collaborate with Stride team members to meet financial needs
• Create positive experiences by resolving member issues proactively
• Foster an engaging environment for both staff and members
Requirements:
• Background in supervisory or managerial roles advantageous
• Passion for improving community impact through member se...