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Supervisor Operations - Ground Transport

Company

Yale New Haven Health

Location

New Haven, Connecticut

Posted

July 08, 2026

Position Overview

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Supervisor Ops Ground Transport provides continuous support and oversees entire nightly operation to efficiently and effectively delivery emergency medical services. Supports all field staff and ensures quality patient care and superior customer satisfaction. Oversees primary EMS Dispatchers and functions as a secondary Dispatcher and Call Taker in the Communication Department. Responds as a Paramedic Field Supervisor when necessary.

EEO/AA/Disability/Veteran
Responsibilities

  • 1. Provides guidance to; and directs activities of dispatch and field staff.
  • 2. Assists with management of EMS shift scheduling, including fieldi...
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