UPMC is seeking a Patient Access Supervisor to lead patient arrival operations at UPMC East Hospital. In addition to being the Supervisor at UPMC East, you will also assist with supervising needs at UPMC McKeesport. This is a full-time, primarily Monday-Friday position working from 3:00pm-11:30pm. To support 24/7 hospital operations, flexibility is required to assist with days, evenings, nights, weekends, and holidays as needed, particularly to ensure appropriate staffing and employee support.

As the Supervisor, you will perform a wide variety of functions depending on the needs of the department. You will be responsible for technical support, cognizant skills required for other roles in the department, staff direction and development, leadership, accountability for key performance indicators, quality improvement, continuing education activities and supervision of associates. In this role, you will need to ensure that methodologies, policies, and procedures are deployed to gu...