About This Role

iRhythm Technologies, Inc. is seeking a Supervisor, Post‑Market Complaints to oversee day‑to‑day execution of complaint handling activities and provide direct leadership to Complaint Investigators. This role is responsible for ensuring timely, high‑quality complaint evaluation and investigation activities in accordance with established procedures, regulatory requirements, and quality system expectations.

The Supervisor provides hands‑on people leadership, workload planning, coaching, and performance oversight for the team, while serving as the first level of quality review and escalation for complex or high‑risk complaints. This role partners closely with Quality leadership and cross‑functional stakeholders to support regulatory compliance, inspection readiness, and continuous process improvement within the Post‑Market Complaints function.

Responsibilities

• Provide supervision and leadership to an international team of Comp...