Job Description We are looking for a responsible and experienced Supervisor to oversee daily business operations, manage staff, and ensure smooth workflow. The successful candidate will lead the team, maintain high service standards, monitor operational performance, and ensure compliance with company policies and Singapore regulations.
Roles and Responsibilities - Supervise and coordinate the daily operations of the outlet.
- Lead, guide, and motivate staff to achieve operational and service standards.
- Prepare staff duty rosters and allocate daily work assignments.
- Monitor employee attendance, punctuality, and work performance.
- Ensure excellent customer service and promptly resolve customer complaints.
- Train new employees and provide ongoing coaching to existing staff.
- Ensure compliance with company policies, workplace safety, and hygiene standards.
- Monitor inventory levels and coordinate...