Summary The incumbent serves as a Supervisory Records and information Management Specialist for one of the organizational units in the Centralized Support Division which is physically located at 9700 Page Boulevard. The Centralized Support Division is responsible for responding to requests from the Regional Offices for digital and/or paper military personnel and service treatment records and Privacy Act and Freedom of Information Act requests. Responsibilities Major Duties: Provides administrative and technical support and supervise a staff of employees to accomplish the work of the organizational unit. .Helps resolve informal complaints and grievances while monitoring training of employees and certifies all training requirements are met. Assure the accomplishment of Affirmative Action Objectives, adhering to non­discriminatory employment practices in regard to race, color, religion, sex, national origin, age or disability. Provides daily management of the unit's workload, adjusting wh...