Position Overview
Job DescriptionJob descriptionWe are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.Job DutiesUnder general supervision, provides remote technical support services to external and internal users of Landmark environment and applications on routine to advanced issues via telephone, email, and electronic channels while adhering to Customer Support operational processes and best practices. Resolves end useraposs service requests by applying established problem solving techniques including trouble shooting, data quality review, replicating the end useraposs workflow, understanding how the software is functioning and proposing solutions that allow the end user to achieve thei...