Support Assistant - IT/Software

Preston, Lancashire

£24-£25 per hour PAYE or Umbrella rate £32-£33

Contract (Inside IR35)

12 Month Rolling Contract | Site based role Mon-Fri (8am-4pm)

We are currently recruiting on behalf of a key client for a Support Assistant to join the Application Support team, supporting a key nuclear manufacturing facility.

The Role

You’ll be part of a dynamic support team, providing day-to-day assistance to plant operators across the manufacturing process. This is a hands‑on role where you’ll be resolving system issues, supporting users, and working closely with software developers and operational teams.

• Managing and resolving multiple support queries from plant operators
• Identifying and troubleshooting data issues within control systems
• Reporting root causes of problems to software development teams
• Supporting end‑users in the effective use of a...