**Support Associate Level IV - Spanish Speaking**

**Category:** Administration

**Main location:** United States, District of Columbia, Washington

**Position ID:** J1225-2233

**Employment Type:** Full Time

**Position Description:**

Under the direct supervision of the CGI Management personnel, the Bilingual (English/Spanish) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Spanish speaking requirements as needed. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of docume...