Job Overview

We are looking for a Support Consultant II to join our growing Managed Services Team. This role offers a unique opportunity to gain hands‑on experience with NetSuite, a leading cloud ERP system, while building the foundations of a consulting career. You’ll be supported by experienced mentors, participate in ongoing professional development, and be part of a collaborative team that values innovation, learning, and client success. With exposure to real‑world client issues and close guidance from senior team members, you’ll develop foundational consulting skills while making an impact from day one.

Responsibilities

• Serve as the first line of support for client inquiries, requests, and tickets.
• Triage and prioritize incoming issues, assigning or escalating them appropriately based on type, severity, and SLA guidelines.
• Assist with basic NetSuite troubleshooting, configuration lookups, permission errors, navigation i...