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Support Delivery Manager

Company

ic resources

Location

Oxford, England

Posted

June 03, 2026

Position Overview

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance.

As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. 

**Requirements:**
  • Management experience in technical support and customer service.
  • Experience working within hardware or software engineering
  • Experience in scheduling teams for international travel.
  • Proficiency in Quality Management Systems and SLA/KPI development.
  • Strong communication skills.
  • I...

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