The Opportunity:
You will be a Support Developer within Ashurst Perkins Coie Labs, part of Advance Digital, working in cross-functional agile teams to design, build and support client-facing and internal digital solutions. The role includes a mix of day-to-day application support and development, and you will be encouraged to look for opportunities to automate and reduce the support overhead.
Key responsibilities of the role include:
Providing application support for our key platforms and related business systems, including triaging incidents and service requests, investigating issues, and escalating complex items with clear context. Monitoring application performance, integration health, data quality and recurring issues, using logs, alerts and user feedback to support troubleshooting and identify improvement opportunities. Designing, developing and implementing custom applications using Power Apps, Power Automate and Power BI.