At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?
We are seeking a Technical Support Engineer with a strong understanding of cloud applications and exceptional troubleshooting skills. We are seeking a candidate with proven expertise in application support, capable of troubleshooting software problems across both Linux and Windows environments. Familiarity with Workforce Management (WFM) systems and strong skills in database operations will be highly valued. You will be responsible for diagnosing and resolving technical issues, contributing to the knowledge base, and ensuring seamless customer experiences across multiple systems.
The Technical Support Engineer role is to deliver technical suppor...