Location: Pepper House, Nantwich, with hybrid working in line with Belong’s Hybrid Working Policy

Hours: 37.5 hours per week

Salary: £29,871 per annum

Contract: Fixed-term contract for 12 months.

Build your IT career while making a real difference.

We are looking for a helpful, organised and customer-focused Support Engineer to join our Central Services IT team.

You will be one of the first points of contact for colleagues who need technical support, helping to resolve everyday IT issues and making sure more complex requests reach the right person quickly.

This is a great opportunity for someone with a good foundation in IT who wants to develop their technical knowledge through practical experience, training and support from an experienced team.

What will you be doing?

You will:

• Receive IT support requests by telephone, email and our ticketing system.
• Log, categorise, prioritise and triage incidents and servic...