Alianza is seeking a Support Engineer for their Technical Support department in the Philippines, working USA hours. This role focuses on providing outstanding technical support as the first point of contact for customers. Responsibilities include serving as the primary contact for support tickets, managing customer issues, and owning the resolution process. Ideal candidates possess strong technical troubleshooting skills, and effective communication abilities, with 2+ years of technical support experience preferred. Alianza offers a dynamic work environment dedicated to customer satisfaction.
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