Our client, an international company based in Geneva, is looking for an IT Support / Infrastructure Engineer to strengthen its local IT team.

In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.

Your Responsibilities

• Provide onsite IT support to end users (hardware, software, collaboration tools, mobility, meeting room technologies, etc.)
• Manage and resolve Level 1 and Level 2 technical incidents
• Participate in the deployment and follow-up of local and global IT projects
• Support users in the adoption of digital tools and deliver user training when required
• Ensure an excellent user experience and maintain a high level of service quality
• Collaborate with global IT teams and external vendors
• Support the management and maintenance of IT equipment and infrastructure <...