Dynamics 365 Support / Admin

Remote in India (India shift with some US shift timing overlapping)

Develop, implement, and support a Dynamics 365 (D 365) Customer Engagement for Xbox Safety.

The current person does a lot of the Dynamics admin work. However, they also do set up new pipeline for intaking escalations as well. For example, we are right now working on setting up intaking tickets from a webform on a website into our dynamics. It is likely more admin work than anything. there is some engineering work at times too.

Duties: