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Support Service Coordinator - S2

Company

FedEx

Location

Tonawanda, New York

Posted

April 12, 2026

Position Overview

To maintain billing record file, pricing table files, party associations and product database file for FTN. Ensure that requests for changes are gathered, documented and communicated appropriately and that maintenance is performed within defined rules and policies.

Follow policies pertaining to selected databases; protect the integrity of this information as well as the processes for maintaining those databases including entry & billing audits, billing records and product databases. Build and maintain billing record file, pricing table file, party associations, party roles, profile information and product database file, and blanket document database. Ensure proper tables, applications are utilized and updated to ensure information can be accessed properly and accurately. Clearly and consistently communicate with internal and external customers to ensure proper and timely maintenance of the duplex system. Electronic files (that cannot be processed through edi) be analyzed ...

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