Position Overview
Join TRADER's CMS team as a Support Software Engineer, focusing on operational health and incident management for critical platforms. Your expertise with .NET, AWS, and reliability will drive service excellence.
At TRADER, a leader in digital automotive solutions, you will contribute to maintaining the CMS platform's reliability. This role demands hands-on experience in production systems and effective collaboration with development teams. You will support operations, troubleshoot incidents, and improve system performance as part of a dedicated team.
Key Responsibilities:
β’ Support reliability of EC2-hosted CMS services
β’ Participate in production incident resolution and triaging
β’ Monitor application health using New Relic and CloudWatch
β’ Maintain runbooks, playbooks, and troubleshooting documentation
β’ Contribute to root cause analysis and operational improvements
Requirements:
β’ Experience with .NET and mode...