Position Overview
Role Overview We are looking for a detail-oriented and proactive Support Specialist to join our team. In this role, you will be a key link between our data integrity and our sales success. You will be responsible for ensuring that the data entering our platform is accurate and high-quality, while directly supporting our Sales team by managing the initial account creation process for new clients. Key Responsibilities Data Quality & Review β’ Data Validation: Review and verify data from a variety of uploaded files to ensure accuracy and consistency. β’ Error Correction: Identify discrepancies or missing information and perform necessary corrections before data is finalized in the system. β’ Data Entry: Assist in transferring information from source documents into our internal platform following established protocols. Sales & Account Support β’ Account Setup: Partner with the Sales team to facilitate the account creation process for new users and organizations. β’ Workflow Coordination: Commun...